Help Centre — Frequently Asked Questions

PK67Game FAQ – Your Questions Answered About Betting

Everything Pakistani players need to know about PK67Game — registration, deposits, withdrawals, cricket betting, Aviator, responsible gaming and more. Find your answer below in seconds, or use the search bar to go straight to the topic you need.

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Account & Registration10 questions

Click the Register button at the top of any page. The process has three steps: first you set your username, email, Pakistani mobile number and password; then you provide your name, date of birth and city; and finally you review and confirm your details. The whole thing takes under two minutes. You'll receive an SMS verification code on your registered mobile number to activate the account.

Yes, completely free. Creating a PK67Game account costs nothing. You only deposit money when you choose to start betting. There are no registration fees, subscription costs or monthly charges of any kind.

No. PK67Game strictly enforces a one-account-per-player rule. Creating multiple accounts leads to all accounts being closed and all balances being forfeited. If you've forgotten your login details, use the password reset option or contact Live Chat — don't register again.

KYC verification is required before your first withdrawal. Go to Account Settings → Verification and upload: (1) a clear photo of both sides of your CNIC, and (2) a selfie holding your CNIC next to your face. Most verifications are approved within 30 minutes during business hours and within 2 hours overnight. You only need to do this once.

Click the "Forgot password?" link on the login page. Enter your registered email address or mobile number and we'll send a reset link by email or SMS. The link expires in 30 minutes. If you don't receive the email, check your spam folder. If you've lost access to your registered email and mobile number, contact Live Chat for manual account recovery with identity verification.

Yes, from Account Settings → Personal Information. You'll need to verify the new contact method — we'll send a code to the new email or number to confirm you own it. Changes to your mobile number also require identity verification because your mobile is linked to your payout wallet.

Go to Account Settings → Security → Two-Factor Authentication and switch it on. Once enabled, every login attempt from a new device triggers an SMS code to your registered Pakistani mobile number. We strongly recommend enabling 2FA — it's the single most effective protection against unauthorised account access.

You must be at least 18 years old. Age is verified as part of the KYC process. Any account found to belong to a person under 18 is closed immediately — all bets are voided and deposits returned. There are no exceptions to the 18+ rule on PK67Game.

To close your account, contact PK67Game Live Chat. Before closure, all pending bets are settled and any remaining balance is returned to your registered payment method. If you're considering closure because of betting concerns, we'd encourage you to first explore Responsible Gaming tools like self-exclusion or a cool-off period.

Yes. PK67Game is fully optimised for mobile browsers on both Android and iOS. Simply open pk67game.ws in your browser and the site adapts automatically to your screen. Everything — live betting, Aviator, jackpot slots, account management and withdrawals — works through the browser without any download required.
Deposits & Payments8 questions

PK67Game accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard bank cards. All transactions are processed in Pakistani Rupees (PKR) — there's no currency conversion or foreign exchange fees.

The minimum deposit is Rs 500 for Easypaisa and JazzCash. For bank transfer (IBFT), the minimum is Rs 1,000. For Visa/Mastercard, it's Rs 500. Your first deposit of Rs 500 or more qualifies you for the 100% welcome bonus up to Rs 50,000.

Easypaisa and JazzCash deposits are typically credited within 1 to 3 minutes. NayaPay and SadaPay are similar. IBFT bank transfers can take up to 2 hours depending on your bank's processing times. Visa/Mastercard deposits are usually instant. If your deposit hasn't appeared after 30 minutes for a wallet payment, contact Live Chat with your transaction reference number.

PK67Game charges no deposit fees. The full amount you send arrives in your betting balance. Your mobile wallet or bank may charge their own transfer fees depending on your account type — check with Easypaisa, JazzCash or your bank for their current fee schedule. PK67Game has no control over third-party transaction fees.

Yes. Go to Account Settings → Responsible Gaming → Deposit Limits. You can set daily, weekly or monthly deposit caps. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — this is intentional and cannot be bypassed. You can also set limits during the registration process.

First, check your Easypaisa or JazzCash wallet to confirm whether the amount was actually deducted. If it was deducted but hasn't appeared on PK67Game after 30 minutes, contact Live Chat with your wallet transaction reference number. If the deduction didn't go through, check that you entered the correct account number, have sufficient wallet balance and that your daily transaction limit hasn't been reached.

PK67Game operates exclusively in Pakistani Rupees (PKR, symbol Rs). All balances, bets, bonuses, jackpots and payouts are displayed and processed in PKR. There is no foreign currency conversion, no USD accounts and no hidden exchange rate charges.

No. PK67Game requires that all deposits come from a payment method registered in your own name. Deposits from third-party wallets or accounts are not permitted and may result in the deposit being reversed. This policy protects all parties and is required for AML compliance. Use only Easypaisa, JazzCash or a bank account in your own name.
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Withdrawals & Payouts8 questions

Go to Account → Withdraw. Select your payout method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard), enter the amount in PKR and confirm. You must be KYC-verified before your first withdrawal is released. Withdrawals submitted before 11pm are processed the same day.

For verified accounts, Easypaisa and JazzCash withdrawals submitted before 11pm arrive within 2 hours. IBFT bank transfers take 1–3 business days depending on your bank. Visa/Mastercard refunds take 3–5 business days. PK67Game does not impose artificial delays on regular withdrawals for verified players.

The minimum withdrawal is Rs 500 for Easypaisa and JazzCash. For bank transfer it's Rs 1,000. There is no maximum on standard withdrawals for verified accounts, though large withdrawals may be subject to additional security review for fraud prevention purposes.

The most common reason is incomplete KYC verification. Check Account Settings → Verification and make sure your CNIC and selfie have been approved. Other reasons include: the withdrawal was submitted after the 11pm cutoff and is scheduled for the next morning; the withdrawal amount includes bonus funds that haven't met wagering requirements; or a routine security check is in progress. Contact Live Chat with your withdrawal reference number for a status update.

You can cancel a withdrawal while it is still in "Pending" status — before it has been approved and sent. Go to Account → Withdrawal History and click Cancel next to the pending request. Once a withdrawal has been approved and is in "Processing" status, it cannot be cancelled. Note: if you frequently cancel withdrawals to keep playing, this may indicate a pattern worth addressing — see our Responsible Gaming page.

PK67Game charges no withdrawal fees. You receive the full amount you requested. Your mobile wallet or bank may charge their own fees for incoming transfers — check with your wallet provider. PK67Game has no control over any fees your financial institution may apply.

No. For security and compliance reasons, withdrawals must go to a payment method registered in your own name — and ideally the same method used for your most recent deposit. If you need to update your withdrawal wallet number, contact Live Chat — this requires identity re-verification before the change is applied.

Yes. You must have made at least one deposit using a verified payment method in your own name before a withdrawal can be processed. This is a standard requirement on all regulated platforms and is in place to prevent money laundering. Your deposit doesn't need to still be in your account — it just needs to have been made and cleared at some point.
Sports Betting & Cricket8 questions

PK67Game covers cricket (PSL, Pakistan internationals, domestic tournaments), football (Pakistani and international leagues), kabaddi, tennis, basketball, and esports (PUBG Mobile, CS:GO, Valorant, DOTA 2). Cricket markets are the most comprehensive and receive dedicated coverage for every Pakistan fixture.

Yes. Live in-play betting is available on all major cricket matches including PSL games and Pakistan international fixtures. Odds update ball-by-ball in real time. Markets include match winner, current over totals, wicket fall, next dismissal method and many more. A cash-out function is available on most live markets so you can lock in profits or cut losses before the end of the innings.

The minimum single bet is Rs 50. For accumulator (parlay) bets, the minimum per selection is Rs 50 with a minimum overall stake of Rs 100. There is no maximum stake listed publicly — contact support if you want to place a very large bet and need confirmation of the limits that apply to your account tier.

PK67Game displays odds in decimal format by default (e.g. 2.50), which is the most common format in Pakistan. You can switch to fractional or American odds format in Account Settings → Preferences. For a full explanation of how to read and use betting odds, visit our Betting Odds page.

If a cricket match is abandoned without a result, all pre-match bets are voided and stakes returned to your PK67Game balance. If a match is reduced in overs (e.g. due to rain) but completed, bets stand on the official result. For live bets placed after the scheduled start, settlement depends on the official result at the time of suspension or resumption. Full rules are in our Terms and Conditions.

Yes. PK67Game supports accumulator bets (known locally as parlays or combo bets) across all supported sports. You can combine up to 20 selections in a single accumulator. All selections must win for the bet to pay out. The combined odds are multiplied together, meaning even a modest stake can deliver a significant return if all selections come in.

Cash-out lets you settle an open bet before the event ends, for a value offered by PK67Game based on the current state of the market. If your bet is going well, the cash-out value will be higher than your stake — you can lock in profit without waiting for the final result. If your bet is going against you, cashing out early lets you recover some of your stake. Cash-out is available on eligible markets during live play.

Yes, comprehensively. PK67Game covers every PSL (Pakistan Super League) match with pre-match and live in-play markets including match winner, top batsman, top bowler, total sixes, over/under runs, and more. During PSL season, PK67Game also runs special PSL betting promotions with boosted odds and free bet offers. Check the Promotions page for current PSL offers.
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Casino, Aviator & Jackpot Slots8 questions

Aviator is a crash-style game where a multiplier grows from 1× upward — and you need to cash out before the plane flies away. The longer you wait, the higher the multiplier, but if the plane flies before you cash out, you lose your stake. It uses a provably fair algorithm meaning the result cannot be manipulated by PK67Game or any player. Winnings in PKR are credited to your balance instantly. Visit the Aviator Game page for a full guide.

Yes. PK67Game's Aviator uses a provably fair algorithm. Each round's crash point is determined by a combination of server seed, client seed and nonce — all of which can be independently verified by the player after each round. This means neither PK67Game nor any player can predict or manipulate when the plane flies away. You can verify any past Aviator round from your game history.

PK67Game offers a wide range of jackpot slots with progressive prize pools denominated in Pakistani Rupees. Jackpots grow with every spin placed across all players and have paid out to PK67Game players across Pakistan. Visit the Jackpot Slots page for the full library of available titles and current jackpot values.

Yes. PK67Game's live casino section features real dealers streamed in real time. Games include roulette, blackjack, baccarat, andar bahar and teen patti. Minimum bets start from Rs 100 on most tables. All winnings are paid in PKR and credited to your balance immediately after each round is settled.

RTP (Return to Player) varies by game and is set by the game provider, not PK67Game. Most slots on PK67Game have an RTP between 94% and 97%. The RTP for each specific slot title is listed in the game information panel — tap the 'i' icon on any game to see its RTP. A higher RTP means a lower house edge over the long term.

Yes. New players receive 50 free Aviator rounds and 100 free jackpot slots spins as part of the welcome package — credited automatically when your first deposit clears. Additional free spins and Aviator boosters are included in weekly reload promotions. Check the Promotions page for current free spin offers.

Yes. PK67Game's poker section hosts daily tournaments with guaranteed PKR prize pools, sit-and-go tables that run 24/7, and cash games at various stake levels. Visit the Poker page for a full schedule of current tournaments and available table types.

Yes. PK67Game covers PUBG Mobile, CS:GO, Valorant, DOTA 2 and other popular titles. Given PUBG Mobile's massive following in Pakistan, the PUBG markets are especially detailed. Visit the Esports Betting page for current markets and upcoming tournaments.
Bonuses & Promotions7 questions

New players receive a 100% match bonus on their first deposit, up to Rs 50,000, plus 50 free Aviator rounds and 100 free jackpot slots spins. Minimum deposit to qualify is Rs 500. The bonus is credited automatically — no code required. The bonus comes with a 10× wagering requirement. See the Promotions page for full terms.

A 10× wagering requirement means you need to place bets totalling 10 times the bonus amount before the bonus funds convert to withdrawable real money. For example, if you receive Rs 5,000 as a bonus, you need to wager a total of Rs 50,000 in qualifying bets before that bonus becomes withdrawable. Wagering progress is visible in Account → Bonuses.

Yes. The welcome bonus and free rounds expire 7 days after being credited if wagering requirements are not met. Free spins expire 7 days after being credited. Weekly reload bonuses typically expire within 7 days of the offer. Expired bonus funds and free rounds are removed from your account automatically. Check the individual offer terms on the Promotions page.

No. The welcome bonus is credited automatically when your first deposit clears — no bonus code required and no manual claim process. If you were referred by a friend with a referral code, enter the code during registration to activate any additional referral bonus on top of the standard welcome offer.

Reload bonuses are weekly deposit match offers for existing PK67Game players. They typically offer a 20–50% match on deposits made during a specified period. These are credited to your account inbox and — once activated — appear in your bonus balance. Reload offers are delivered automatically to eligible accounts and don't require a code.

No. Bonus funds must meet the wagering requirement before they can be withdrawn. However, your real-money balance (money you deposited or won with real funds) can be withdrawn at any time regardless of bonus status. If you withdraw before completing wagering, the remaining bonus funds and associated winnings are forfeited.

Yes. During the PSL season, PK67Game runs dedicated promotions including boosted odds on selected PSL matches, free bet tokens for PSL accumulators and special jackpot offers tied to PSL results. These are announced on the Promotions page as each PSL season begins.
Responsible Gaming6 questions

PK67Game offers six tools in Account Settings → Responsible Gaming: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality checks (interval pop-ups showing your session time and spend), cool-off periods (24 hours to 6 weeks), and self-exclusion (1 month to 5 years). All tools are self-service — no need to contact support first.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period from 1 month to 5 years and confirm with your password. Self-exclusion is effective immediately and cannot be reversed before the chosen period ends. During self-exclusion your account is locked, deposits are blocked and you cannot register a new account. Your balance is returned to your registered payment method.

A reality check is a pop-up notification that appears at a regular interval you set — every 30, 60 or 90 minutes — showing you how long you've been playing in the current session and how much you've wagered. It's a small interruption designed to break the flow and give you a clear factual snapshot of your session before you decide whether to continue or stop.

No. PK67Game's policy is to stop all marketing to accounts that have any active responsible gaming restriction — deposit limits, loss limits, cool-off periods or self-exclusion. Your decision to limit yourself is treated as a signal to reduce engagement, not increase it.

A cool-off period temporarily suspends your account for 24 hours to 6 weeks. Your account and balance remain intact and you can log back in when the period expires. Self-exclusion is longer (1 month to 5 years) and is permanent for the chosen duration — it cannot be reversed early, even on request. Use a cool-off for a short intentional break; use self-exclusion if you feel you need to stop for a significant period.

The most immediate step is to use PK67Game's self-exclusion tool right now from Account Settings → Responsible Gaming. After that, speak to someone you trust — a family member or close friend — and consider speaking to a doctor or counsellor. PK67Game Live Chat is available 24/7 if you want to talk through your options without judgment. Visit our Responsible Gaming page for a full guide and self-assessment tool.
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Why Pakistani Players Trust PK67Game

Six things that make PK67Game different from other platforms in Pakistan.

Easypaisa & JazzCash Native

PK67Game is built for Pakistani players. Deposit from Rs 500 directly from your Easypaisa or JazzCash wallet. Withdrawals go back to the same wallet within two hours. No bank account needed, no conversion fees, no delays.

Pakistan's Best Cricket Markets

Comprehensive PSL and Pakistan international coverage with ball-by-ball live odds, cash-out and 30+ markets per match. If Pakistan is playing, PK67Game has it covered with competitive odds and full pre-match and in-play access.

Secure, Verified Platform

256-bit SSL encryption, KYC verification, automatic session timeouts, 2FA and brute-force protection. PK67Game treats your account security as seriously as your betting experience. New device logins trigger SMS alerts automatically.

Aviator — Provably Fair

Pakistan's most-played crash game. Provably fair algorithm verified by players. Free Aviator rounds included in the welcome package. Instant PKR payouts. Play from Rs 50 and cash out anytime before the plane flies away.

Responsible Gaming Built In

Six self-service tools — deposit limits, loss limits, session timers, reality checks, cool-off and self-exclusion — all available in Account Settings without contacting support. PK67Game stops marketing to players who set any active restriction.

24/7 Urdu & English Support

Live Chat available around the clock in both English and Urdu. Under 90 seconds average response. Our team knows Pakistani sports betting and can help with anything from a stuck deposit to a complex live bet query.

Didn't Find Your Answer? Our Team Is Online 24/7

If your question isn't covered in this FAQ, jump on Live Chat from your account dashboard. Our team responds in under 90 seconds and can help with anything on PK67Game — from deposits and withdrawals to live betting queries and responsible gaming requests. Not a member yet? Register free and get your 100% welcome bonus up to Rs 50,000.

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